One more volume on the ultimate effects of online activity hit
the metaphorical stands last month.
Astra Taylor, a documentary filmmaker, told us, in The People’s Platform: Taking Back Power and Culture in the Digital
Age, why she thinks online attention and influence are illusory. She reiterated, and in some cases expanded
on, the problems pointed out by Jaron Lanier in last year’s Who Owns the Future?, especially that of
millions of content producers paid nothing or next to nothing while a few
tycoons get billions, mostly for running advertising along with it. In those, and in her other Work’s New
Age-related observations in the first chapter (to the point where she even
mentioned one-way business efficiency as well as globalization and automation
as a cause of declining employment), she was right.
As a solution, Taylor favored, in effect, nationalization of
Facebook, Google, and the like, and vastly greater government control of the
Internet. In that, she was wrong. Unless you are on the far left of the
political spectrum, you will agree that government is not well suited to
controlling extremely fast-moving, inherently exceptionally entrepreneurial,
enterprises. Yet many of the points she
makes on the way to that end are salient.
So, from both books and beyond, what can we say about the
economic effects of online resources?
First, since the Internet has become established, there have
been more opportunities for artists, writers, and other content creators to get
what looks like publicity, but fewer for them to make significant money. While some online venues do pay something, it
rarely approaches that from full-time work, even at the minimum wage. Taylor provided one stunning example, of a
musician needing to have over 47,000 plays by users of Spotify to match the
profit once gathered from selling one
long-playing record. (At that rate, an
album as financially successful as a platinum-seller in the age of vinyl would
need to be listened to the equivalent of six times by every person in the world.) One reason for such poor remuneration is the huge
supply of content, with, for example, over one million blogs maintained and
over one million books published each year by Americans alone.
Second, this volume of content providers means their
increased publicity is indeed an illusion.
Their work may be in plain sight, but it is effectively hidden among a
vast forest of others.
Third, while ever more people are working full-time at
creative endeavors, far fewer of their de facto jobs are meaningfully
paid. In 1976, futurist Herman Kahn
addressed the problem of the next phase of work, after extraction,
manufacturing, and services, and concluded it would be “quaternary,” or people
doing things for their own sake. It
seems this prediction has come true, without it being noticed, as so many
authors, other writers, singers, musicians, video producers, painters, and so
on are in effect doing just that.
Fourth, making creative products has never been so
decentralized, yet revenue from them has never been so centralized. Lanier wrote about one of the most watched
You Tube contributors, with over one billion video views, earning about $200,000
per year. That is certainly good money, but
when considering she is in the best-paid five or so out of hundreds of
millions, it isn’t impressive at all, and, after seeing that half of American
physicians earn more, it becomes an indictment of the level of prosperity the
digital economy is actually bringing. As
Lanier estimated that fewer than 1,000 musicians – a number dwarfed by those
playing for symphony orchestras in many individual states – are earning what
could be called a living by selling their work online, it is clear that there
are not many on the Internet in the middle income range either.
Fifth, an ever-increasing number of people, having become
aware of the economic facts above, are, instead, working toward careers
assisting content providers. In the
writing world they are publicists, editors, book designers, “book shepherds,”
and a plethora of other advisors. As
with content providers, though, there are just too many of them, so the vast majority
gets nowhere or almost nowhere.
Sixth, the amount of online advertising on popular sites is
increasing dramatically, not only year by year but month by month. Compare the number of banner ads, pop-up
messages, and now even auditory sales pitches you come in contact with on eBay,
Facebook, and The Huffington Post, just to name three. If users are reaching saturation, the sites’
managements have not shown that they know that, and most likely the amount of
advertising, an issue Taylor also discussed, will double, triple, or quadruple within
the next year or two.
Seventh, and most disturbing, the great bulk of money most
Americans have and earn is from pre-digital sources, namely from producing and
selling tangible things in the past and present. The online economy, for most users, is not
only cashless but moneyless, with little of it changing hands. Yet the work people put into their creative
efforts is as real as ever. So, the
United States, ready or not, is already moving from paying service jobs to
nonpaying quaternary ones. How will we
deal with that?
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