A new phrase hit the news earlier this year – the “gig
economy.” Like many neologisms, it is
sort of catchy, evoking entertainment bookings and, with it, something of
freedom and maybe creativity. It first registered
with me with a March 27th Salon
Steven Hill article, “Good riddance, gig economy,” which was followed by a Wall Street Journal one the next day, “The
Entire Online Gig Economy Might Be Mostly Uber,” and a Fox Business effort only this past Wednesday, which took a
surprising for-them liberal view, “The Gig Economy: Boon for Companies, Bust for Workers.” Although the Journal used it as early as February 18th, The New York Times must have missed the
beginning of this expression, since they had a similar piece three days before Salon’s, “The Uber Model, It Turns Out,
Doesn’t Translate.”
Unfortunately, this phrase also has a shortcoming typical of
those in the early stages – its definition is fuzzy. All four of these articles seem to conflate
what the idea of working gigs would seem to be – people offering their labor
for one-off opportunities – with what is still called the sharing economy, or
income openings through providing other tangible assets, such as cars,
apartments, tools, and so on. Although
owners must contribute labor in the process of sharing their possessions, that
is secondary, even for Uber unlicensed-cab drivers, as what customers are
paying for is the resource being provided.
On the other hand, someone willing to be paid to pick up and deliver
something may not need any resources beyond time and effort. A second unclear area is the steadiness of
the work with one employer (sorry, Uber management, that’s in effect what you
are). Many and maybe most people driving
for that company work full-time, meaning they are available to pick up
customers continuously or almost so for over 30 hours per week. That is in effect the same as true cabdrivers
waiting for pickups or radio calls, but not the same at all as people with
TaskRabbit or Mechanical Turk choosing working opportunities one at a
time.
Accordingly, I propose to use both expressions in better
defined ways. Let “sharing economy” be
the correct form when assets other than labor are not only involved but required,
and “gig economy” for individual work assignments. When neither is the case, if for example
someone is employed by a company but is only intermittently able to work and
make money, call them, as Hill in effect wrote, temporary help workers. Given that we’re talking about different
things here, what can we say about them?
A fair amount has changed with the sharing economy since I
first wrote about it over a year ago. As
I predicted, there has been a real backlash.
There have been protests and new laws in cities from New York to
Jakarta, both from competitors and governments, against Uber, informal hotel-room
provider Airbnb, and their competitors. However, Uber, usable now in 400 cities, car
service Lyft, and Airbnb have continued to grow elsewhere.
So does the Uber model translate to other ventures? Strictly speaking, despite the Times
article’s title, it does. Companies
delivering restaurant food or parking cars are not part of the Uber model –
they are simple labor services. That their
customers usually order and pay online does not make them fundamentally
distinct. Airbnb, though experiencing
expected problems with zoning and other community restrictions, is a success,
and there is every reason for people to continue to be compensated for lending
everything from sanders to canoes as well.
Business propositions, and jobs, in the gig economy have generally
weaker prospects, especially at the full-time income level. However, there are some real hopes, and
niches, for these service propositions.
What they are, and what they mean for jobs in America, will be the
subject of next week’s post.
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